PRIVACY POLICY
PRIVACY POLICY - Updated for SB Team
Thank you for choosing to be part of the SB Team community. Remote360 Systems and its partner coaching brands including SB Team ("Remote360," "we," "us," or "our") are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the rights you have regarding your data. If you have any questions or concerns, contact us at [email protected].
By visiting our website, using the SB Team mobile app, or engaging with our coaching programs, services, or AI tools (collectively, the "Services"), you trust us with your information. Please read this policy carefully.
If you do not agree with any part of this Privacy Policy, please discontinue using our Services.
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TABLE OF CONTENTS
What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared?
Cookies & Tracking Technologies
Social Logins
Data Retention
Data Security
Information From Minors
Your Privacy Rights
Do-Not-Track Controls
California Residents' Rights
Policy Updates
Contact Information
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1. WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Provide
We collect personal information you voluntarily provide when you register for our software, join SB Team coaching programs powered by Remote360 Systems, submit forms, interact with AI assistants, join the SB Team app, or communicate with us.
This may include:
Name & Contact Information: First and last name, email, phone number, mailing address.
Account Credentials: Passwords or login details for Remote360 Systems.
Payment Information: Billing address and payment details (processed securely by third-party payment processors like Stripe).
Client Program Data: Check-ins, health information, fitness goals, uploaded photos, questionnaires, and other coaching-related data provided to SB Team using our platform.
Uploaded Media: Profile images, progress photos, videos, and other content voluntarily submitted.
AI Assistant Interactions: Messages you send to AI-powered chatbots or automations.
You are responsible for submitting accurate, truthful, and updated information.
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B. Information Automatically Collected
We automatically collect device and usage data when you access our Services, such as:
IP address
Browser type and device information
Operating system
Location approximations
Pages viewed, actions taken, and timestamps
Traffic sources (ads, social media, or referrals)
Crash logs and diagnostic data
This helps us maintain security, optimize performance, and improve the user experience.
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C. Information From Third Parties
We may receive data from:
Social platforms (Facebook, Google, Instagram, etc.)
Payment processors (e.g., Stripe)
Advertising partners
Public databases
SB Team coaches who use Remote360 Systems and input client information into the platform
This may include profile details, verified email addresses, referral data, or demographic information.
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2. HOW DO WE USE YOUR INFORMATION?
We use your information to:
Create, manage, and maintain your Remote360 Systems account
Power SB Team coaching programs built on our platform
Provide CRM, automation, content delivery, AI responses, and client communication tools
Process payments and manage subscriptions
Improve product experience and functionality
Send administrative updates (system updates, policy updates, account issues)
Send promotional or marketing communications (you can opt out anytime)
Deliver customer support
Protect against fraud, abuse, or unauthorized access
Comply with legal requirements
We may also use anonymized or aggregated data for analytics and product improvement.
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3. WILL YOUR INFORMATION BE SHARED?
We do not sell your personal information.
We may share information only:
A. With Your Consent
When you explicitly authorize sharing (e.g., connecting social accounts).
B. With Service Providers
Vendors who assist us in operations, such as:
Hosting providers
Email/SMS delivery services
AI processing tools
Payment processors (Stripe, PayPal)
Customer support platforms
Marketing tools
CRM and automation systems
They receive only what is necessary to perform their functions.
C. With SB Team Coaching Brand
If you join SB Team coaching programs hosted on Remote360 Systems, your coach receives the information needed to deliver your program.
D. For Business Transfers
If Sintel Technologies LLC undergoes a merger, acquisition, or asset sale, your data may be transferred to the succeeding entity.
E. For Legal Obligations
We may disclose information when required by law, court order, or governmental request.
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4. COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to:
Authenticate users
Enable system functionality
Understand usage behavior
Improve marketing and ad targeting
Monitor performance
You can manage cookies through your browser settings.
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5. SOCIAL LOGINS
If you log in through social accounts (Google, Facebook, etc.), we receive basic profile data they provide.
We only use this information to create or manage your Remote360 account.
You should review the privacy policies of your social media providers to understand how they handle your data.
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6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
If your account is terminated, we may keep data for up to 2 years, unless law requires otherwise.
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7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use administrative, technical, and organizational security measures, including:
Encrypted data transmission (SSL/TLS)
Secure servers
Restricted data access
Regular security audits
However, no online system can be guaranteed 100% secure. Use the Services at your own discretion.
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8. CHILDREN'S PRIVACY
Our Services are not intended for individuals under 18 years old. We do not knowingly collect information from minors.
If you believe a minor has provided data, contact [email protected] and we will take action to remove it.
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9. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
Access your personal data
Request corrections or updates
Request deletion
Restrict or object to processing
Opt out of marketing communications
Request export of your data
To exercise any rights, contact us at [email protected].
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10. DO-NOT-TRACK CONTROLS
Because there is currently no established industry standard for DNT signals, Remote360 Systems does not respond to browser DNT requests at this time.
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11. CALIFORNIA RESIDENT RIGHTS (CCPA/CPRA)
California users may request:
What categories of data we collect
What data is shared and with whom
Deletion of personal data
Opt-out of data sharing used for targeted advertising